Senior Florist & Operations Manager

Interview Tips

Whether your first-stage interview is in person, online, or over the telephone, a poor performance can cut short your application. Just like face-to-face interviews, remote interviews often go badly due to a lack of preparation. Below are essential tips to help you prepare for a successful interview, no matter the format.

Preparing for an in person interview

  1. Being late (or too early) is not the first impression you want to create. Plan your journey in advance, considering traffic, public transport schedules, or parking availability.

  2. If possible, do a dry run to ensure you know exactly where you are going and how long it takes to get there.

  3. Dress appropriately for the role you are applying for, even if the company has a casual dress code. When in doubt, opt for business attire.

  4. Bring copies of your CV, any requested documents, and a notepad for taking notes.

  5. Arrive 5-10 minutes early to compose yourself and demonstrate punctuality.

Preparing for an online interview

  1. Choose a quiet, well-lit location where you will not be disturbed.

  2. Ensure you have a strong mobile phone or Wi-Fi signal and that your device is fully charged.

  3. If possible, use a computer rather than a phone or tablet for better stability and quality.

  4. Position your laptop in front of a window or a good light source to ensure your face is clearly visible, and avoid glare on the screen.

  5. Raise your screen so the camera is at eye level, helping you maintain good posture and clear speech.

  6. Test your video and audio settings beforehand to avoid technical issues.

  7. Have a professional background or use a neutral virtual background if necessary.

  8. Close unnecessary programs to prevent distractions or performance issues during the call.

Preparing for a telephone interview

  1. Choose a quiet location with good reception.

  2. Have a copy of your CV and the job description in front of you for reference.

  3. If possible, stand while speaking to project confidence and clarity in your voice.

  4. Speak clearly and avoid interrupting the interviewer.

  5. Smile while speaking – it naturally enhances the warmth and enthusiasm in your voice.

Research the company

  1. Visit the company’s website and social media pages to understand their mission, values, and latest news.

  2. Make a mental note of their products or services and how they position themselves in the industry.

  3. Review the job description thoroughly and identify key skills or qualifications required for the role.

  4. Prepare examples of when you have demonstrated these skills in previous roles.

  5. Look up your interviewer(s) on LinkedIn if possible, to understand their role in the company.

Prepare your questions

  1. Interviewers often expect candidates to have questions. Prepare a few thoughtful ones in advance, such as:

    • What are the key challenges in this role?

    • How do you see this position evolving in the next few years?

    • What is the company culture like?

  2. Avoid asking about salary or benefits too early unless prompted.

Have the right attitude

  1. Be confident, but not overconfident – humility and enthusiasm go a long way.

  2. Speak clearly and professionally, ensuring your tone is friendly and engaged.

  3. If on a phone or video call, be mindful not to talk over your interviewer(s), no matter how eager you are to answer.

  4. Answer the question that is asked, expanding where relevant but avoiding unnecessary rambling.

  5. Maintain good body language: sit upright, make eye contact, and nod occasionally to show engagement.

  6. End the interview on a positive note:


      • Thank the interviewer(s) for their time.

      • If you are interested in the role, express your enthusiasm and ask about the next steps in the process.

By following these tips, you can significantly increase your chances of making a great impression and securing the role you desire.