The Burford Recruitment Company are working in partnership with a leading charity who are looking to recruit a Service Desk Analyst to join their team. Working as part of a team, you will report into the Service Desk Manager, and provide 1st and 2nd line IT Support to around 1000 users across 70 sites in the UK. This role would suit someone with some previous IT support experience looking for a new challenge in a supportive and relaxed environment.
You’ll need to be a customer focussed support professional. Someone with excellent communication skills. A good knowledge of supporting Windows 10, MS365, administering Active Directory and IP networking. Some travel to sites might be required so a full driving licence and own car is needed.
On offer is a salary in the range of £24,000 – £26,000 with a benefits package which includes:
This role will initially be based from their office Near Burford but as you settle into the role there is scope for flexible hybrid working. The service desk is open 8am – 6pm Monday to Friday. Core hours are 10am – 4pm with a standard 35 hour week.
Tagged as: AH36
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